MIE Solutions UK Limited Privacy Notice

Last Review Date: 06/06/2018

Company number: 2924944
ICO registration number: ZA331651
Company designated Data Protection Officer: MIE Solutions UK Limited – Company

Your data is controlled and processed in accordance with the General Data Protection Regulation (GDPR). Your personal data is processed manually and electronically for the purposes of fulfilling our contractual obligations to you, or providing quotations to you before entering in to a contract, as follows:
• Providing software and related products & services
• Recommending products and services based on your requirements
• Providing training and support
• Reviewing your account to provide the best services possible
• Managing and administering your account

MIE UK Solutions Limited may pass your data to MIE Inc, solely for the purpose of providing service or technical support. Their privacy policy is located at https://www.mie-solutions.com/privacy-policy/. MIE Inc are located in the USA and therefore on some occasions we are required to pass your personal data outside of the EU, where we take reasonable steps to ensure the control and handling of your data is equivalent to that of the GDPR.
Your personal information, including your consent status is recorded on to our client management systems, Workbooks CRM. The latest date of consent types are recorded against each individual person. This is a hosted platform provided by ISO27001 accredited organisation, Workbooks Online Limited, Reading, UK. Data is held in Tier 1 data centres in the UK with 24×7 manned security.

MIE Solutions UK Limited use industry standard software to provided remote technical support services. Systems are:
• FreshDesk
• Team Viewer

MIE Solutions UK Limited use industry standard software applications to manage accounts, schedules and electronic communication. Systems used include but are not limited to:
• G-Suite – provided by Google
• Microsoft Office Suite
• Dropbox for Business
• Mailchimp
• Xero
• Sage

All applications are secured by password, PIN, pattern or biometric security as a minimum.

MIE Solutions UK Limited Cookie Policy

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